Home / Owner app
Included with every clean

See every turnover without being there.

Most cleaning companies send you a WhatsApp thumbs-up. We send you the flat: a dated photo set for every clean, your bookings, your linen and anything that needs fixing, in one place on your phone.

What you get

Everything a good host checks, done for you and shown to you.

The app runs on BedsReady, the same software our cleaners and office use all day, so what you see is what we see. Nothing is typed up afterwards.

  • Nothing to install
  • Sign in with your email and a PIN
  • Only your properties, ever

Cleans booked from your calendar

Paste your Airbnb, Booking.com, VRBO or channel-manager calendar link. Every checkout becomes a clean, and a cancelled booking takes its clean away. Two calendars per property if you list on two sites.

A photo set for every clean

A turnover isn’t finished until the photos are in: beds, bathroom, kitchen, anything off. Dated, kept, and there when a guest says the shower wasn’t clean.

Told when it’s done

Choose an email the moment a clean is finished. You’ll know the flat is guest-ready before the guest asks for the door code.

Linen you can order by the set

King, double or single, standard or luxury. Order extra sets for a big group or the Festival; it goes straight onto our linen run. Dirty linen is collected, never left in a bin bag.

Damage and repairs, with photos

A cracked glass, a dripping tap, a stained sofa: the cleaner reports it with photos at the property, and it shows in your app with its status until it’s fixed.

Invoices you can pay by card

Every invoice lists each clean, linen set and extra with its date. No surprise lines: anything extra is agreed first.

Book an extra clean yourself

Owner stay, mid-stay clean, a direct booking that isn’t on a calendar: ask from the app. Inside 24 hours you see the short-notice charge before you send it.

Your bookings in one view

All your calendars side by side, with who is cleaning each changeover. Airbnb’s “not available” blocks for other sites’ bookings are hidden, so you see the real stays.

Only your properties

You see your own homes, cleans, linen, repairs and invoices. No other owners, no figures that aren’t yours.

Behind the scenes

The same system runs our team, so nothing falls through.

You don’t need to know how we run the day, but it’s why same-day turnovers don’t get missed.

  • Every cleaner has their list on their phone: address, access, linen, next check-in, the property’s checklist, in English, Spanish, Portuguese or Polish
  • The office sees one board of the city: waiting, cleaning, guest-ready. A late finish is visible before it’s a problem
  • Cleans are timed, not guessed, which keeps prices fair and spots a flat that needs a deep clean
  • Reports a cleaner writes in their own language reach you in English
  • Linen is counted by the set, and dirty linen leaves the same day
Getting started

Set up in a day, not a month.

  1. 01

    We visit

    A walk-round to note beds, access, quirks and what “guest-ready” means in your home. We take the reference photos.

  2. 02

    Link your calendars

    Paste your iCal links, or send them to us. Upcoming checkouts appear as cleans within minutes.

  3. 03

    Get your invite

    An email link to the app. Set a PIN and you’re in, on your phone or laptop.

  4. 04

    First turnover

    You get the photo set and a note. From then on, every checkout is handled.

Questions

About the app

Do I have to use the app?
No. Cleans still happen from your calendar and invoices still arrive by email. The app is there for when you want to see a clean, order linen or check a repair.
Which booking sites does it work with?
Anything that gives a calendar (iCal) link: Airbnb, Booking.com, VRBO, and channel managers such as Hostaway, Guesty, Lodgify, Smoobu or Beds24. You can add two links per property.
What happens to direct bookings or owner stays?
Request the clean in the app, or block the dates in your channel manager so the checkout reaches us through the calendar.
Can my co-host or manager see it too?
Yes. We can invite more than one person to your account; each signs in with their own email and PIN.
Who can see my photos and details?
You, and the Lock & Clean team working on your properties. Other owners never see your homes, and you never see theirs.
Is it a separate cost?
No. The app is included with every clean.

See your flat after our first clean.

Tell us about your property and get a fixed price per turnover.